Is This Your Scenario?

Your transaction provider offered you some form of lease administration so that they could track (or control) your important lease information.



This programs often focuses more on the large locations leaving much to be desired in terms of total portfolio reporting. You wonder if the personnel maintaining the system is adequate or even motivated to provide the critical thinking, follow through and cost savings/measurement that are important in today’s solutions.

You recognize the need for focused expertise but do not want to manage a team of disparate vendors competing for attention.

Common Questions: PSG's Answers

Has your broker been providing what has been called lease administration as an extension of their service but without formal definition and measurement? PSG’s Documented Procedures and formal Executive Monthly Reporting focus and sharpen the delivery of this important discipline.

Are your financial executives increasing their requests for accountability and integrated reporting for straight line rent accounting or Sarbanes Oxley compliance? PSG’s focus on properly resourcing and documenting the management of portfolio data expand the capabilities while also increasing auditablility.

Has it been a long time since your current provider even mentioned incorporating new best practices or improved reporting? PSG remains actively involved in building best practices as this discipline remains 100% of PSG’s focus. That focus yields a stronger result with more savings of time and money for your team and your company. Further, our solutions are not transaction related so they do not interfere with a working relationship to receive transaction services from that same provider.

Are you concerned that managing another provider will distract your attention or weaken the accountability you perceive in your current solution? PSG’s experience has been that your broker may be thrilled to learn that you’ve incorporated our team for this service. This will allowing them to focus more on what they do best in terms of executing on opportunities and incorporating strategy. You will benefit as they too can leverage our capabilities in order to serve you better”

How does PSG work with companies like ours? By working with your transaction provider, PSG can devise a solution that puts the proper personnel focus where it is needed.

First, we will perform a quality assurance check on the data/documents in the existing database.
Next we will review, supplement and document Standard Procedures to improve reliability and clarify roles/responsibilities.

Finally, we will develop monthly reporting that measures progress from an agreed baseline toward identified goals.

What are the typical benefits we can expect? Almost immediately you will see that focus has been properly aligned and roles and responsibilities have been clarified. Once the systems have been sharpened and measurements established, collaboration is much more Improved and best practices are more easily integrated. This is what you had in mind for outsourcing.

How quickly could you assume the role from our current service provider? Typically our Implementation Team can perform their quality assurance work at the same time that the Account Resources are sending notice letters and assuming day to day tasks. This allows us to mobilize in a matter of weeks.

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"PSG has been able to execute on what had been promised from past service providers; efficiency and savings"
- Denise Trudeau, Clorox


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