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PSG understands that the real estate portfolio for a healthcare entity is a complex set of obligations and relationships that involves many landlord, quasi-landlord and tenant roles and responsibilities. These relationships and the legal documents are governed by strict regulations that require they be handled at “arms-length”. In order to comply, healthcare organizations need to have a robust foundation of property and lease information and a structured yet change-responsive system for processing the resulting administrative and accounting activity.
The typical challenge facing these organizations due to structure, growth and the economic realities facing the industry is that the resources, personnel and focus required to manage this effectively are not readily available internally. This has led to outsourcing on some level but often to providers that are not well aligned or motivated to execute task work at the required level or with the requisite urgency.
Landlord Agents, Asset Managers and Developers - Have some of the resources but can also create conflict of interest concerns when they are managing their own property or for competing clients.
Tenant Representation Firms - May provide market information and arms length treatment of renewals but will not typically use the same degree of follow up and follow through for a 1,600 square foot medical lease that they would for a 40,000 square foot office tenant.
Thus, gaps exist and cause weaker service delivery, reporting that is less crisp and compliance risks that are problematic to say the least.
By combining the tools of that a corporate tenant advocate would use to reduce expenses and the tools that an asset manager or landlord based company would use to manage billing and collection to maximize income AND people experienced, aligned and incentivized to deliver, PSG can help healthcare companies take their program to the next level.
PSG Provides Modular Service Components to Supplement Existing Programs
or Provide Turn-key Setup & Complete Service Coverage
Data Services | Financial Services |
- Database Hosting & Administration
- Vacancy Tracking & Reporting
- Work Order Tracking & Billing
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- (Sub) Lease Billing & Collection
- LL Invoice Review & Payment
- Lease Audit (desktop & field)
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Our group has had the privilege of working with some of the world’s finest healthcare institutions. It is with that experience that we can bring a level of service to you that is guarantied to improve performance.
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